New Order

Create your thumbnail request

Add your video title, notes, link, and references so the thumbnail direction is clear from the start.

You can prepare your order now. To submit it, you’ll need to log in or create an account. This keeps your files, messages, and final deliverables connected to your portal.

Upload Video (one file, optional)

Allowed video formats: MP4, MOV. Max recommended size: 5GB. Only one video file.

Upload Images (multiple, optional)

Allowed image formats: JPG, JPEG, PNG. You can upload multiple screenshots or reference images.

Chat icon After submitting your order, you’ll get direct chat access to the designer working on your thumbnail, so you can confirm details, add notes, and expect replies within hours in most cases.

What to include in your order

The clearer the order, the easier it is to build a thumbnail that fits the video and reaches the right visual tone.

Video title Give the working title or final title so the thumbnail can match the idea properly.
Thumbnail Brief & Visual Direction Describe the full creative direction for the order: what the video is about, the main hook, who or what should be the focus, the emotion to convey, any text you want considered, preferred style and colors, reference ideas, and all specific instructions that should guide the final thumbnail.
External Video Link Add a link to the video if it is already uploaded online, or share a reference link that helps explain the content, pacing, framing, or visual context. This is useful when the thumbnail should match a specific moment, structure, or style from the video.
Reference files Upload any files that help define the order, including the source video, screenshots, face photos, example thumbnails, inspiration images, or other visual references. These uploads help match the thumbnail more accurately to the content, style, and specific moment you want to emphasize.